Fix It Finder

Bike + Won't Power On or Gives Error Message. Hidden loose cable.

Howard Rubin · 10K views · 0:23

Skill Level

Beginner

Time Required

< 1 hr

Estimated Cost

Free

Equipment

Peloton Bike +
The Peloton Bike + has several USB-C connections throughout the bike frame. Hundreds of users have reported they receive their bike and it works fine for a few days and then won't power on. You can get the Bike + tablet to power on by taking the power cable off the back, bypass the bike, and plug directly into the tablet. The problem is always a hidden USC-C cable that has come loose or not plugged in all the way. It's in a tricky spot to reach, but once you reseat this cable, the Bike + should power back on. Credit goes to the woman in this video who first reported the fix. I have trimmed down the video here to show exactly where to look. https://youtu.be/eva_ROu4VRA